We are the Rolex Authorized Factory Service Center for the Southeastern United States and Puerto Rico, in business since 1970. New world wide sales warranty repairs and complete overhauls are performed in our facility. Our technicians receive Factory training for new models, techniques, and equipment to ensure the highest level of service to meet Rolex standards. Each watch is carefully disassembled, cleaned, worn parts replaced, and then painstakingly reassembled before testing for performance. Using the most advanced testing equipment ensures the movement of your Rolex timepiece will perform accurately. ONLY GENUINE ROLEX PARTS, LUBRICANTS, TOOLS AND EQUIPMENT ARE USED IN OUR FACILITY. Your case and bracelet are then expertly refinished and ultrasonically cleaned to restore luster. The watch case is rigorously tested to ensure it meets pressure-resistance requirements.