Airbnb offers refund to guest after Palisades fires booking complaint went viral - ‘Their policies failed to account for ...

An enraged traveler claims Airbnb is refusing to refund and rebook her after she attempted to cancel a vacation rental near the danger zone of the Los Angeles wildfires. The rental firm has addressed ...

Airbnb has refunded customers asking for refunds after canceling trips because of the Pacific Palisades fires.

AIRBNB has been blasted as “inhumane” after refusing a refund to a customer who was fleeing her reservation near the horrifying fires engulfing Los Angeles. Customer Ana Mostarac was ...

Those circumstances seem to have been poorly understood by Airbnb's staff, however. According to its website, strict cancellation policies are only forfeited in the case of a "major disruptive event," ...

(NewsNation) — Airbnb is getting backlash after initially failing to cancel one woman’s booking for a property near the Palisades Fire ravaging Los Angeles, California. Ana Mostarac wrote on X ...

Airbnb is offering free temporary emergency housing to people impacted by the ongoing wildfires in Los Angeles, California.

An enraged traveler claims Airbnb is refusing to refund and rebook her after she attempted to cancel a vacation rental near the danger zone of the Los Angeles wildfires. Ana Mostarac detailed the ...

Ana Mostarac took to X (formerly Twitter) on Wednesday to air her grievances with Airbnb’s policy after she tried to request help with rebooking her accommodation further away from the Palisades ...

After criticism on social media, Airbnb ended up giving Mostarac a full refund, and told NewsNation in a statement that its “major disruptive event policy is currently in effect for impacted areas of ...