Customer Service Could Help Grow Your Business. Here’s How
Quality customer service not only retains customers, but also turns them into an exceptional marketing ally through ...
The Future of Commerce1d
Best customer service brands 2025: Companies getting it right and leading the way
The best customer service brands 2025 include Apple, Sam's Club, and luxury hotel companies like Mandarin Oriental and ...
Why Leaders Must Rethink Customer Experience Amid Continued AI Investment
Regardless of where customer experience strategy sits within an organization’s hierarchy, every C-suite leader must embrace a ...
The Key To Consistent Customer Experience Is Within Reach
New generation low earth orbit (LEO) satellite networks can enable a different delivery model that overcomes the barriers ...
Intelligent CIO1d
Genesys research finds consumers believe AI will improve customer experience and businesses are rising to the opportunity
Nearly two-thirds of consumers surveyed see AI’s potential to increase the quality and speed of customer service. Genesys has released its latest research report The State of Customer Experience – ...
Devdiscourse1d
Startek Wins Bronze Stevie® for Excellence in Customer Experience
Startek® wins a Bronze Stevie® Award in the 2025 Stevie Awards for Sales & Customer Service, marking its dedication to ...
Business Wire23h
Reply at NVIDIA GTC 2025: How AI Agents and Digital Humans are Redefining Customer Experience
Reply, a global systems integrator and consulting firm, specialised in AI-driven solutions and intelligent systems, is taking ...
2025 Stevie® Awards for Sales & Customer Service Honors Docupace with Gold, Silver and Bronze Awards
Docupace, a leading provider of software to streamline back-office operations of wealth management enterprises and financial ...