Money blog: Netflix quietly increases its subscription prices
In Money today: the best mortgage rates and where they're expected to go this year following the base rate cut; Netflix has ...
Why Using AI To Improve CX Is Challenging
Big Tech veteran becomes Atlassian’s new CISO, Congress may give DeepSeek the TikTok treatment, Google grows too slowly for ...
How To Prevent Overwhelm And Avoid Overloading Customers In The New Year
Without a thoughtful, personalized approach, onboarding risks losing sight of the core job your customer hired you to do in ...
Employee at a Loss After Customer's Response to Refund Policy: 'Never Been So Offended'
The OP recalled that she was asked by her boss to fix a lottery machine behind the desk. While attending to the task, a customer approached with a return request. After informing him she would assist ...