Globe, a leading Philippine telco, took the stage at the recently concluded Mobile World Congress to share its best practices ...

After a successful transformation, Generali Thailand unveils its 2025-27 strategy, focusing on expanding distribution for ...

Porsche scored 912 points out of a possible 1,000, Lexus placed second with 900 points and Cadillac secured third spot in the ...

Customer Sentiment uses Natural Language Processing (NLP) to detect the emotional tone of a customer when they submit a ...

In today’s fast-paced digital world, businesses are increasingly turning to Artificial Intelligence (AI) to enhance user ...

WEOKIE Federal Credit Union, a financial institution serving Oklahoma for over 50 years, recognized this challenge and turned ...

AI roleplay simulations provide a powerful tool for retailers to train their customer service and store teams to handle ...

Cincinnati/Northern Kentucky International Airport (CVG) has been named the best airport for customer experience in North ...

Workday has already gathered a large customer base as enterprises move their corporate systems to the cloud, offering the company sufficient upsell opportunities as it rolls out new modules. We think ...

In a country where some may say tipping culture is out of hand, how does one truly know when they are at fault for not giving a server the tip they deserve, or in this case, dont ...

New Google AI product innovation for Gemma 3 LLMs, AI agents, Gemini Robotics AI models, Google Cloud Platform and cloud ...

Porsche and Subaru earned the top spots in the premium and mass-market segments, respectively, in the 2025 J.D. Power U.S.