Ecom Express, a leading end-to-end technology-enabled logistics solutions provider, has announced a strategic partnership with Truecaller for Business to elevate its customer communication and enhance ...

The best car warranty companies are Endurance, autopom!, Carchex, Everything Breaks and Omega Auto Care based on reputation, ...

Porsche scored 912 points out of a possible 1,000, Lexus placed second with 900 points and Cadillac secured third spot in the ...

Customer Sentiment uses Natural Language Processing (NLP) to detect the emotional tone of a customer when they submit a ...

In today’s fast-paced digital world, businesses are increasingly turning to Artificial Intelligence (AI) to enhance user ...

WEOKIE Federal Credit Union, a financial institution serving Oklahoma for over 50 years, recognized this challenge and turned ...

AI roleplay simulations provide a powerful tool for retailers to train their customer service and store teams to handle ...

Cincinnati/Northern Kentucky International Airport (CVG) has been named the best airport for customer experience in North ...

Workday has already gathered a large customer base as enterprises move their corporate systems to the cloud, offering the company sufficient upsell opportunities as it rolls out new modules. We think ...

In a country where some may say tipping culture is out of hand, how does one truly know when they are at fault for not giving a server the tip they deserve, or in this case, dont ...

New Google AI product innovation for Gemma 3 LLMs, AI agents, Gemini Robotics AI models, Google Cloud Platform and cloud ...

Porsche and Subaru earned the top spots in the premium and mass-market segments, respectively, in the 2025 J.D. Power U.S.