Airtel Payments Bank has surpassed one billion transactions on its platform in January 2025, reflecting a 47 per cent year-on ...

Currently, the agreement between the two telcos and SpaceX is limited to distributing Starlink’s satellite broadband services ...

Workers in customer-facing roles need to be supported and rewarded for compassion and natural responses to real-life ...

In the post titled "Why does nobody want to do business with Indians?" on the r/AskIndia subreddit, the user who works in B2B ...

Customers are much more likely to shun banking activities when they receive unsatisfactory support from the industry.

The best car warranty companies are Endurance, autopom!, Carchex, Everything Breaks and Omega Auto Care based on reputation, ...

Information technology and business process management (IT-BPM) has been one of the most dynamic sectors of the Philippine ...

A Japanese version of the AI agent service will start as early as this month, SAP Chief Executive Christian Klein told Nikkei ...

DFCC Bank is reaffirming its commitment to putting customers first with the launch of Customer Appreciation Week 2025, a special initiative designed to recognise and reward customer loyalty. ..

Qantas’ domestic CEO told an inquiry into passenger rights that a compo scheme does “not deliver better outcomes for ...

Over the years, Oladoke has witnessed a shift in how companies approach customer success, said “customer success has moved ...

ISO 27001:2022 is the globally recognized standard for Information Security Management Systems (ISMS), ensuring that ECCO ...