Customer Service Could Help Grow Your Business. Here’s How
Quality customer service not only retains customers, but also turns them into an exceptional marketing ally through word-of-mouth, loyalty, and trust.
Four Ways To Make Your Company More Customer-Centric In 2025
Think status go, rather than status quo. It goes without saying that customers are the lifeblood of any company ...
Cape Cod Times6h
BizTips: An arsenal of tools is at the ready to help you find the ideal customer
Understanding your ideal customers requires continuous research, segmentation, behavior analysis, and relationship-building.
The Manila Times3d
Generative and agentic AI set to transform customer service into a strategic value driver for businesses
NEWS Generative and agentic AI set to transform customer service into a strategic value driver for businesses With less than half of consumers happy with the service they receive and only 16% of ...
Intelligent CIO2d
Genesys research finds consumers believe AI will improve customer experience and businesses are rising to the opportunity
Nearly two-thirds of consumers surveyed see AI’s potential to increase the quality and speed of customer service. Genesys has released its latest research report The State of Customer Experience – ...
Contractor8d
Customer Retention in Home Services: The Key to Sustainable Growth
One proven approach is to provide maintenance agreements. These give homeowners peace of mind with regular check-ups and ...
Business Wire10d
Jackson’s Service Center Awarded Highest Customer Service – Financial Industry for 13 th Consecutive Year
LANSING, Mich.--(BUSINESS WIRE)--Jackson National Life Insurance Company® (Jackson®), the main operating subsidiary of ...