Companies fail at customer-centric sales strategies when relying on assumptions instead of listening. Businesses that ...

Think status go, rather than status quo. It goes without saying that customers are the lifeblood of any company ...

Citizen-centric experiences are witnessing a transformation powered by technology and the government's will to make services more accessible and inclusive. At CX Annual Symposium, a fireside chat with ...

A renewed focus on customer-centric strategies will not only protect against losing part of a customer’s business but also ...

On the sidelines of the TrailblazerDX 2025 event, San Fransisco, Shipra Sinha, Lead Analyst- Industry Intelligence Group (IIG ...

QuestionPro and MarketCulture announce a strategic partnership that empowers companies to build and sustain a ...

At a gala event in Singapore last night, the RBI Asia Trailblazer Awards 2025 honoured outstanding achievements in retail banking ...

Today, the company is a shadow of its former self, outmanoeuvred by Nvidia in AI, outperformed by AMD in high-performance computing, and out-innovated by Apple, which now designs its own ...

A Wrexham-based digital bank has appointed Ben Mitchell as its new Director of Savings. He will bring more than 24 years’ ...

Learn how AI tools help businesses create relatable, customer-centric marketing strategies that deliver real results. Unlock ...

Chipmaking giant Intel has named Lip-Bu Tan as its new CEO, effective 18 March 2025, succeeding interim co-CEOs David Zinsner ...

Mitesh Sinha is a technology strategy leader with over two decades of experience spanning eCommerce, marketplaces, ...