Maybe I would've put on an extra sweater." In a letter from November, National Grid blamed the billing delay on "a production issue that took place at our bill print vendor." Then, a January ...

"Affordability is a core component of our mission to provide safe, reliable energy and we sincerely apologize to our customers impacted by this billing issue," National Grid said in a statement.

In a letter Monday, DPU leaders excoriated National Grid for failing to send timely ... “The Company’s failure to proactively acknowledge the billing issue and work constructively with the ...

A majority of National Grid’s unionized workers on Long Island voted to approve a four-year contract that provides them with ...

In a statement, National Grid said, “We sincerely apologize to our customers impacted by this billing issue. We are fully cooperating with the DPU’s order.” The delay in billing affected ...

National Grid said in a statement, “Affordability is a core component of our mission to provide safe, reliable energy and we sincerely apologize to our customers impacted by the billing issue.” ...

SO ON THIS BILL, NATIONAL GRID TELLS CUSTOMERS ... WAS DESIGNING AND FIGURING OUT HOW THEY WERE GOING TO ISSUE THE DISCOUNT. NATIONAL GRID SAYS THE DISCOUNT IS REFLECTED ON BILLS, BUT IT’S ...

In a letter to National Grid, DPU officials wrote, “The company’s failure to proactively acknowledge the billing issue and work constructively with the Department to craft an appropriate solut ...

National Grid crews work at the site of a ruptured natural gas pipe in Troy, N.Y. in 2007. Inflation and increased demand on the utility system is expected to cause winter home heating bills to ...

BUT IN A MARCH LETTER. NATIONAL GRID SAID THE ISSUE WASN’T CORRECTED AFTER ALL AND WOULD, QUOTE, PROVIDE AN UPDATE WHEN IT HAS BEEN FULLY RESOLVED. IN THE MEANTIME, BILL JUST WANTS HIS BILL.