According to Laura Burgess, a research analyst at Capterra, we’re living in a time when customers expect more, and in many ...
RDU took a dive on the latest customer satisfaction survey from J.D. Power. But that's not necessarily a bad thing.
As businesses increasingly seek to enhance customer experiences, integrating artificial intelligence (AI) in feedback systems ...
In 2024 75 of customers believe that customer experience is the key factor influencing their purchase decisions Companies across various industries are recognizing the importance of Voice of Customer ...
Finder's Solar Energy Customer Satisfaction Awards for 2024 are live! Find out which brands Aussies have rated highly this year.