Qi enhances its customer service with Genesys' Generative AI and Cloud technology, achieving an 80% reduction in response ...

Jordan Zeitler is manager of Jamie’s Carpet Shop, 130 Market Drive in Elyria, and he takes his job seriously and believes ...

Ecom Express, a leading end-to-end technology-enabled logistics solutions provider, has announced a strategic partnership ...

ING, a global banking leader, collaborated with McKinsey to revolutionize customer support using generative AI. By developing ...

The field of artificial intelligence (AI) is constantly evolving, with innovations that challenge the boundaries of what machines can achieve.

If you need fast internet in Milwaukee, then you have plenty of options, all the way up to 5,000Mbps. Here's what we found.

The best car warranty companies are Endurance, autopom!, Carchex, Everything Breaks and Omega Auto Care based on reputation, ...

A man eating chicken nuggets from Burger King posted to Reddit last week that he found a mystery item in one of them, which ...

Providing superior customer service and keeping the Denton community informed are two of my top priorities as mayor. I know ...

Porsche scored 912 points out of a possible 1,000, Lexus placed second with 900 points and Cadillac secured third spot in the ...

Fifty-two percent of customers said they would be willing to pay more to do business with a brand that gives back.

Spectrum is CNET’s top pick for most Grand Prairie households, thanks to its wide coverage, competitive pricing and ...