In Money today: the best mortgage rates and where they're expected to go this year following the base rate cut; Netflix has ...

New research is showing that customer loyalty is slipping, but there are strategies to turn that trend around.

The post-purchase journey greatly matters. For starters, returning customers, as outlined above, have up to a 60% propensity ...

Dealing with difficult customers is an inevitable part of running a business. However, learning how to handle challenging interactions with professionalism and empathy can turn potential conflicts ...

Tom Boggioni is a writer, born, raised and living in San Diego — where he attended San Diego State University. Prior to writing for Raw Story, he wrote for FireDogLake, blogged as TBogg, and ...

I told myself this must be a mistake and called their customer service number for help ... "It comes from experience." Read next ...

We’ve all experienced bad customer service ... service when customers are trapped in this cycle of frustration? Customer experience (CX) has become a critical measure of brand success.

There's a Nintendo Switch 2 Experience set to go live this April, designed to give some lucky players the opportunity to get their hands on the Switch 2 ahead of its expected release in 2025.

As revealed in a press release following the announcement of the console, Nintendo is offering a series of events called Nintendo Switch 2 Experience, which will be held around the world and let ...

This week, for the upcoming Billboard 200 albums chart dated Jan. 25, 2025, we look at whether a new growing blockbuster from Bad Bunny will claim the top spot, or whether it will be lapped by the ...