Lyft said on Thursday it has tied up with Amazon and Alphabet-backed startup Anthropic to roll out artificial intelligence ...

Getting customer service right is not just about finding solutions—it’s about learning from what others get wrong.

The ridehailing company has incorporated Claude into its customer-facing AI assistant and reduced average customer service ...

Mazda of Amarillo announced it has been recognized by Mazda North America as one of the most outstanding customer care and ...

Activated Insights, the leading provider of training, recruitment, retention, experience management and recognition tools to ...

For direct human assistance from Expedia, connect with an Expedia customer service representative at 1-888-540-1069. Their ...

”In moment of crisis, Universal Sompo delivered on their promise. A medical emergency could have been financially ...

Expedia’s official hotline to assist passengers from the United States. You can choose this option if you need to speak to a live agent from Expedia to get assistance with your reservations or ...

Overall wireless customer care satisfaction has decreased for the first time in two years, according to the J.D. Power 2025 U.S. Wireless Customer Car ...

C PRA Group. PRA Group's mission is to deliver nonperforming loan solutions that drive success through a long-term focus and ...

U.S. Department of Veterans Affairs Secretary Doug Collins laid out his plans for the nation's largest integrated health ...

Cigna is officially kicking off a multiyear effort designed to "meaningfully" change the experience of its members. | Cigna ...