Mazda of Amarillo announced it has been recognized by Mazda North America as one of the most outstanding customer care and ...

Globe contributing writer Mike Ward argues that poor training and a lack of in-person social interactions are causing ...

Lyft said on Thursday it has tied up with Amazon and Alphabet-backed startup Anthropic to roll out artificial intelligence ...

The new Focused Eye Care clinic in Farmington prides itself to give exceptional care and customer service sporting a tagline ...

TravoCart, according to Google, is a travel agency based in New Delhi, India. However, the alert from American Express ...

Getting customer service right is not just about finding solutions—it’s about learning from what others get wrong.

U.S. Department of Veterans Affairs Secretary Doug Collins laid out his plans for the nation's largest integrated health ...

The healthcare e-commerce landscape is governed by stringent regulations, including HIPAA compliance for patient data, FDA ...

Expedia’s official hotline to assist passengers from the United States. You can choose this option if you need to speak to a live agent from Expedia to get assistance with your reservations or ...

Activated Insights has recognized 475 independent living and assisted living communities nationwide with Customer Experience Awards because they “represent the highest standards of senior care, having ...

If you aren’t that happy with your wireless provider’s customer service, you have plenty of company. Wireless customer care ...

According to a December 2024 Gartner survey, 85% of customer service leaders plan to explore or pilot customer-facing conversational generative AI solutions in 2025. According to a separate Gartner ...