Customer Care Service

Ride-hailing platform Lyft ties up with Anthropic for AI-powered customer care

Lyft said on Thursday it has tied up with Amazon and Alphabet-backed startup Anthropic to roll out artificial intelligence tools for the ride-hailing platform's customer care operations. The company said it has been using Anthropic's Claude AI model,

YAHOO!Finance · 1d

Lyft deploys Anthropic’s generative AI in customer service

The ridehailing company has incorporated Claude into its customer-facing AI assistant and reduced average customer service resolution time by 87%, the company said.

TechCrunch · 1d

Lyft’s new AI customer assistant is powered by Anthropic’s Claude

Ride-hail giant Lyft has partnered with AI startup Anthropic to build an AI assistant that handles initial intake for customer service inquiries for both

The Verge on MSN · 1d

Lyft is using Anthropic’s Claude AI for customer service

Lyft announced a new partnership with Anthropic to use the Claude AI assistant to handle customer service requests. Claude is already being put to use handling service inquiries from drivers, reducing the average resolution time for a request by 87 percent,

KAMR Amarillo on MSN5h

Mazda of Amarillo earns Mazda’s highest honors for outstanding customer care, sales

Mazda of Amarillo announced it has been recognized by Mazda North America as one of the most outstanding customer care and ...

The Spokesman-Review7mon

Customer Care

Call (509) 459-5119 or email [email protected] to place an obituary. M-F (8a-5p), Sat. (11a-5p). Announcement forms are required and are available online or at the front desk of our downtown ...

jdpower1y

U.S. Wireless Customer Care Performance Study

The J.D. Power Wireless Customer Care Performance Study SM measures satisfaction with the entire customer care service experience, from initial contact to problem resolution, based on recent ...

Forbes6mon

Compassionate Marketing 101: The Key To Exceptional Customer Care

Imagine a world where businesses care ... community to understand customer needs and challenges," she says. "We use that insight to create wellness products and services that improve people's ...

Business Wire8d

Wireless Product Complexities and Evolving Customer Expectations Lead to Drop in Customer Care Satisfaction, J.D. Power Finds

Overall wireless customer care satisfaction has decreased for the first time in two years, according to the J.D. Power 2025 U.S. Wireless Customer Car ...

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