Pattabi Rama Rao Thumati is a professional in enterprise system development and integration with experience in complex ...

Contact centers are key to exceptional customer support and business growth, yet many struggle with integrating AI driven experiences and multiple channels efficiently.

We recently published a list of 10 Best Software Stocks to Buy According to Billionaires. In this article, we are going to ...

Mainsail Partners has invested $45 million in Inn-Flow, a Raleigh, North Carolina-based provider of back-office management and accounting software for hotels. This investment will help accelerate ...

The Philippines is accelerating its digital transformation, with artificial intelligence at the forefront. AI brings both challenges and opportunities in enhancing customer experience (CX). While ...

Qualtrics AI agents will step directly into customer surveys, online product reviews and website visits to resolve every point of friction, anticipate needs, and proactively serve every customer and ...

RingCentral, Inc. (NYSE: RNG), a global leader in AI-powered trusted business communications, today kicked off its showcase at Enterprise Connect 2025 in Orlando, highlighting AI momentum and ...

To do this, some restaurant leaders are leveraging modern technology to transform parts of their business operations to meet new demands. Here are some tactics and strategies leaders are using to ...

The digital transformation that is currently underway, as well as the critical role that data plays in the financial services ...

Thrive Upstate, a nonprofit organization dedicated to empowering individuals with disabilities in Greenville County, is ...

AI agents are the next frontier of AI assistants, going beyond answering questions to performing tasks. Qualtrics is implementing agents so its technology can interact directly with customers to ...

FreshBooks is still a favorite accounting tool among service-oriented businesses and freelancers. The software doesn’t stay still and makes improvements for their customers as well. For example, the ...