Activated Insights, the leading provider of training, recruitment, retention, experience management and recognition tools to ...

The goal in these exercises is to help your team become more confident and proficient in what they say and do. When you achieve greater confidence and proficiency, you will also achieve greater trust ...

We recently published a list of 10 AI News Making Waves on Wall Street. In this article, we are going to take a look at where ...

As the last straw for customer retention, customer service is key. Here's how AI can help elevate the customer experience for ...

With AI automation playing an increasing role in GCC operations, Verint aims to prioritise employee upskilling and reskilling ...

Starbucks recently made headlines by cutting 30 percent of its menu offerings. On the surface, this might seem like a simple ...

It makes all the difference when you find a remote job that offers paid training! Especially if you are new to an indust ...

With wallets still tightening, consumers have been careful about where they spend their dollars dining out. Guests worldwide ...

To fully realize GenAI's potential, financial institutions must address data constraints, ethical considerations, ...

FROM the vantage point of an association of insurers coupled with careers steeped in the operations of an insurer, we are ...