FROM the vantage point of an association of insurers coupled with careers steeped in the operations of an insurer, we are offered a unique view into the myriad concerns of the industry. The concerns ...

The result is a public rating designation that is designed to ensure that Qatar’s restaurants meet the highest international ...

TikTok has dominated the social media space. Today, we have over 1 billion active users who are completely hooked on the ...

Mr. Rama Krishna Inampudi is a seasoned technology leader with over 17 years of experience in the banking and financial services sector.

A new FICO survey finds that 88% of bank customer respondents report that customer experience is as important or more important than its products and services. 33% of respondents have only changed ...

With so many loyalty programs available, it can be challenging to determine which ones truly add value. That's why Newsweek ...

An official of Midway Hospital receiving the award Midway Hospital, a leading provider of quality primary and specialist healthcare, has been adjudged the highest-rated Ghanaian healthcare ...

Customer satisfaction is always a high priority for Johnathan Sibley, co-owner of The Blade Bar in Edom. But when two people ...

The following explores the ins and outs of real-time analytics and presents a few best practices that can help companies use ...

No railroads landed on the Wall Street Journal’s ranking of the 250 best-managed companies of 2024. The annual Management Top ...

Customer satisfaction in the U.S. declines 0.8% to 77.3 in Q4 2024, according to the American Customer Satisfaction Index.