EV Pulse on MSN13h
EV service satisfaction lags behind traditional vehiclesCustomer satisfaction with dealer service has shown resilience for a second consecutive year, according to the J.D. Power ...
Porsche and Subaru earned the top spots in the premium and mass-market segments, respectively, in the 2025 J.D. Power U.S.
In an effort to highlight what sets the brand apart from its competitors, Niccol—who assumed his position only a few months ...
Nearly two-thirds of consumers surveyed see AI’s potential to increase the quality and speed of customer service. Genesys has released its latest research report The State of Customer Experience – ...
Companies fail at customer-centric sales strategies when relying on assumptions instead of listening. Businesses that ...
The V.I. Public Services Commission convened Tuesday morning seeking an update on telecommunications company Viya’s ...
Tap-to-Add Card enables cardholders to seamlessly add their cards to digital wallets by simply tapping them on their mobile ...
Customers increasingly expect instant responses to their queries. Traditional customer service often involves long wait times ...
Our Synchrony Bank review covers the bank's high-yield savings account, money market account, CDs, and credit cards, ...
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