Of the many things that can help drive sales for your business, perhaps few could be more important than customer service. While your core products or services may get most of your attention ...

Think status go, rather than status quo. It goes without saying that customers are the lifeblood of any company ...

Understanding your ideal customers requires continuous research, segmentation, behavior analysis, and relationship-building.

Paramount Industrial Tools & Fasteners Ltd, engineering, manufacturing, and trade merchants serving Stafford, Stoke-on-Trent, ...

NEWS Generative and agentic AI set to transform customer service into a strategic value driver for businesses With less than half of consumers happy with the service they receive and only 16% of ...

One proven approach is to provide maintenance agreements. These give homeowners peace of mind with regular check-ups and ...

Meta announced advancements in business AI—including the customer service AI agent that will make purchases and can respond to voice prompts from a user—at a conference Tuesday morning.

LANSING, Mich.--(BUSINESS WIRE)--Jackson National Life Insurance Company® (Jackson®), the main operating subsidiary of ...