We expect energy use in Entergy's service territories to grow faster than most US utilities' primarily due to industrial customer growth on the Gulf Coast. This growth and the region's increasing ...

Kaloustian joins a leadership team at Hyland that has several new faces, including Ghai, the CEO, who was hired in May 2024 ...

Subscription models are redefining the patient experience by focusing on access, personalization and seamless customer ...

Inspiro, a global leader in digital customer experience (CX) and business process outsourcing (BPO), has been awarded the prestigious Gold Stevie® Award for its innovative Customer Experience ...

RingCentral, Inc. (NYSE: RNG), a global leader in AI-powered trusted business communications, today kicked off its showcase at Enterprise Connect 2025 in Orlando, highlighting AI momentum and ...

Webex Calling, Cisco’s cloud-based phone system, is receiving new AI features as well. The company today previewed an ...

When customers face issues, they expect quick solutions—but delays and poor support can turn frustration into lost loyalty.

An American businessman also chimed in, calling his experiences with Indian clients “a nightmare.” He described them as ...

Chennai-based Shriram Group and South Africa headquatered Sanlam plan to collectively invest about Rs 200 crore in their new ...

The silo effect, characterized by limited communication between specialized business departments, can negatively impact ...

The digital transformation that is currently underway, as well as the critical role that data plays in the financial services ...

As competition intensifies and margins shrink, manufacturers that successfully transition to service-oriented models will ...