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See more as First Bank shares details after Customer alleged missing N550m in bank account
First Bank of Nigeria has provided clarification to the claims made by one of its customers that his N550 million kept in ...
Full Transparency Is More Than a Morale Booster — It's a Critical Growth Driver. Here's How to Embrace It.
Being transparent is key to earning consumer trust, building and maintaining a strong reputation with the public and ...
Dynamic pricing in e-commerce: AI strategies to balance revenue with customer trust
As the technology continues to evolve, the key differentiator will be how companies use these tools to create value for both ...
Toco Warranty Earns Gold At 2024 Stevie Awards, Solidifying Its Place As A Customer Service Leader
The Stevie Awards for Sales and Customer Service has honored Toco 25 times since 2021 for Customer Service, Training, Sales, and Business Developm ...
New customer advocate for NJ Transit absorbs years of pent-up complaints
Franck Beaumin joined the agency in October after the role went unfilled for years. He is listening to riders, and trying to ...