Are you looking for a simple and cost-effective way to improve the client journey? Overhauling your support desk is the ideal way to start. But, how can you do that without breaking the bank?

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The AI revolution is here, and even social media apps aren't unaffected. Instagram is now letting users chat with AI ...

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Dealers and AI company executives say the increasing use of the technology has, in some cases, meant fewer staff are needed.

When technology still evolves at such a rapid rate, you just cannot stop investing,” CEO Robin Li said in Dubai on Tuesday.

By scouring the web rather than just relying on an LLM, ‘deep research’ comes up with far better results than plain old AI bots.

In recent years, banking profits have been strong, with UK leaders reporting pre-tax gains of up to £24 billion. But alongside this success, competition has intensified.