New locations in Melbourne, Sydney and soon Auckland feature advanced temperature-controlled spaces, direct airside access, ...

Cargo handler Swissport will later this year enter the New Zealand market for the first time and will expand its presence in ...

Air New Zealand will suspend its Incheon-Auckland services on 29 March, citing engine availability issues as the cause.

Mittens the cat has clocked up lots of extra air miles after mistakenly flying between New Zealand and Australia three times in 24 hours.

AP Photo/Rod McGuirk Mittens the cat has clocked up lots of extra air miles after ... family from Christchurch, New Zealand to their new permanent location in Melbourne, Australia on Jan. 13 ...

The return trip involves about 7.5 hours in the air. "I said, how can this happen? How can this happen? Oh my God," Neas said. The distance from Christchurch, New Zealand to Melbourne, Australia i ...

Mittens and her owner Margo Neas in their new home in Melbourne, Australia on Jan. 22, 2025. AP It was then that ground staff told Neas the plane had returned to New Zealand — with Mittens still ...

Everything went smoothly, Neas said, until they landed in Melbourne and cleared ... she received a call from the acting New Zealand sales manager for Air NZ, who offered an apology and ...

Air New Zealand would reimburse all costs associated ... “We’ll work closely with our ground handler in Melbourne to ensure this doesn’t happen again,” said spokesperson Alisha Armstrong.

Air New Zealand would reimburse all costs associated ... “We’ll work closely with our ground handler in Melbourne to ensure this doesn’t happen again,” said spokesperson Alisha Armstrong.

"It was not a great start to our new life in Melbourne because we didn't have the family, we weren't complete." The Air New Zealand pilot was told about Mittens's presence mid-air, so they turned ...

Mittens, an eight-year-old Maine Coon, was booked to travel from Christchurch to Melbourne on 12 January - but her cage was left in the Air New Zealand aircraft's cargo hold. After waiting for ...