The company failed to send timely bills to the tens of thousands of customers this winter due to an issue in its customer billing system. That means many will see those charges waived.
National Grid is urging customers to remain vigilant as scammers posing as energy company representatives continue targeting ...
Questions about thousands of customers, who went months without bills from National Grid this winter, got Massachusetts state regulators to crack down.
Questions about thousands of customers, who went months without bills from National Grid this winter, got Massachusetts state ...
The Department of Public Utilities is ordering National Grid to refund or not charge customers for late bills.
The state's Department of Public Utilities (DPU) is taking action against National Grid.
The Massachusetts Department of Public Utilities (DPU) says around 35,000 customers didn’t get their monthly bills when ...
In a letter Monday, the state Department of Public Utilities scolded National Grid for failing to bill 35,000 customers ...
A spokesperson for the Department of Public Utilities told Boston 25 News that National Grid has proposed to pay back $15 ...
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The state is ordering National Grid to fix "severe billing errors" affecting thousands of its gas customers in Massachusetts.
The Texas Senate unanimously passed a bill aimed ... when Texas' power grid — which is managed by the Electric Reliability Council of Texas and is not a part of the national grid system ...
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