Voice AI is rapidly reshaping customer service and contact centers, ushering in a new era of 24/7 efficiency, personalization ...

Welcome to the future of customer service! Jotform is proud to show off our newest innovation: Jotform AI Agents. Jotform ...

ING, a global banking leader, collaborated with McKinsey to revolutionize customer support using generative AI. By developing ...

Paramount Industrial Tools & Fasteners Ltd, engineering, manufacturing, and trade merchants serving Stafford, Stoke-on-Trent, ...

The best customer service brands 2025 include Apple, Sam's Club, and luxury hotel companies like Mandarin Oriental and ...

A new survey looked at order accuracy, staff courtesy, wait times, and food quality at popular fast-food restaurants. Find ...

Companies fail at customer-centric sales strategies when relying on assumptions instead of listening. Businesses that ...

Salesforce partners with Singapore Airlines to enhance customer service through AI-driven solutions and Agentforce technology ...

The NLA welcomes the feedback of all our customers and stakeholders as we strive to ensure that our operations and services are held to the highest standards. The agency also commits to working to ...

Porsche scored 912 points out of a possible 1,000, Lexus placed second with 900 points and Cadillac secured third spot in the ...

Do you just love taking your car to the dealer for service? J.D. Power says consumer satisfactiong with service visits ...

Members of the Jamestown Area Chamber of Commerce Ambassador Committee presented the March Customer Service Award to Howard ...